These Terms and Conditions (“Terms“) govern the relationship between TechCentera (“the Company,” “we,” “us,” or “our“) and the client, entity, or individual (“Client,” “you,” or “your”) accessing our website and engaging our custom software engineering and AI automation services.
TechCentera provides custom software development, enterprise ERP/CRM engineering, AI automation, and digital infrastructure consulting. Each project is governed by a specific Statement of Work (SOW) or Service Agreement which supersedes these general website terms regarding project-specific deliverables and timelines.
Work Product Ownership: Upon final payment, TechCentera transfers 100% of the proprietary source code and intellectual property (IP) of the specific custom deliverables to the Client, as defined in the project SOW.
Background Technology: TechCentera retains ownership of its pre-existing code, libraries, and proprietary methodologies (“Background IP”) used to develop your solution. Client is granted a perpetual, non-exclusive, royalty-free license to use any Background IP embedded in the deliverables.
Website Content: All content, logos, and trademarks on this website are the property of TechCentera and are protected by international copyright laws.
High-Ticket Transactions: Due to the custom nature of our engineering services, payments are typically structured in milestones. All invoices are due within the timeframe specified in your individual contract.
Late Payments: We reserve the right to suspend development, hosting, or API access if accounts remain delinquent beyond the agreed terms.
Data Accuracy: You are responsible for the accuracy of the operational logic, transaction data, and compliance requirements provided to us during the “Operational Discovery” phase.
Access: Client must provide timely access to necessary third-party APIs (e.g., MLS, Sage, CRM feeds) required for system interoperability.
Non-Disclosure: Both parties agree to protect and keep confidential all non-public information, including trade secrets, proprietary business logic, and financial data.
Security Standards: While we implement hardened security protocols (including PCI-compliance logic and penetration testing), the Client is responsible for maintaining the security of their internal access credentials.
“As-Is” Website Use: This website is provided for informational purposes. TechCentera is not liable for technical inaccuracies or typographical errors.
Service Limitations: TechCentera is not responsible for failures in third-party services (e.g., AWS, Azure, Google Cloud, or third-party APIs) that may impact the performance of custom software.
Liability Cap: To the maximum extent permitted by law, TechCentera’s liability for any claim arising from our services shall not exceed the total amount paid by the Client for the specific project milestone in question.
Either party may terminate a service engagement according to the “Termination Clause” specified in their signed Master Service Agreement. Upon termination, all outstanding fees for work completed to date become immediately due.
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which TechCentera is registered, without regard to its conflict of law provisions.
We reserve the right to modify these Terms at any time. Continued use of our website or services following such changes constitutes acceptance of the updated Terms.
For questions regarding these Terms, please reach out
